Asbuilt Analytics Group Pty Ltd ("Asbuilt Analytics" / "we" / "us" / "our" ) is committed to providing quality services to you ("you" / "your" / "purchaser" / "individual"), and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and other contact details. This Personal Information is obtained in many ways, including interviews, correspondence, by telephone, by email, via our website www.asbuiltanalytics.com.au, from other publicly available sources, and from third parties. We don’t guarantee website links or the policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We rely on the following legal bases to collect and process the personal data of users in the EU:
- Users have provided their consent to the processing of their data for one or more specific purposes; and
- Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are:
Under the GDPR, you have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Information Collection
We collect information that you provide to us when you fill out forms on our website, such as your name, company, email address, and other contact details.
Third Parties
When you make a payment via our website www.asbuiltanalytics.com.au, you must also agree with Stripe, Inc (Stripe) Privacy Policy. As Stripe is the payment processor, they will be tracking billing information, geographic location, and other identifiable information to process payments and prevent fraud. Stripe may securely share the purchaser's information with third-party security and risk providers during the payment process to provide real-time fraud protection. This is to protect the consumer (purchaser), and we do not have access to that information or any input on decisions made to authorise a payment. Only background-checked, vetted senior staff members of Asbuilt Analytics can access and view any billing information, and we never have access to the purchaser's full card number or CVV value. As per requirements from the state of CA and EU privacy laws, you have the right to remove your information from both our systems and Stripe, but we cannot remove any information that may have been shared by the payment processing risk provider(s) since Asbuilt Analytics does not have access to that information, and for security reasons, Stripe does not disclose if a specific payment was subject to additional risk review and by what sources.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, use, or disclosure. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Asbuilt Analytics will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
